Getting AROYA into your grow is simpler than you think, and you are never doing it alone.
Here is exactly what happens from the day you decide to transform your facility, powered by our hardware, our software, and our people.
ORDERING AND ONBOARDING
From the second you order: predictable, guided onboarding.
Transitioning to a new platform doesn’t have to mean weeks of chaos. We map the entire process before a single box ships.
Transitioning to a new platform doesn’t have to mean weeks of chaos. We map the entire process before a single box ships.
Day 1 partnership
Making a change to your facility's infrastructure can feel daunting, especially when you are actively evaluating AROYA cannabis cultivation platform pricing and mapping your ROI. But partnering with AROYA is not just being handed a box of hardware and a login and being left alone. It is a fully guided path with people beside you from day one.
Transparent onboarding
Right after you commit, our team kicks off the formal onboarding phase. We answer the exact practical questions your team has: how fast this will happen, how much of your team's time is required, and what you need to prepare. We outline the account setup sequence, what gets shipped, and the exact timeline expectations so there are absolutely no surprises.
This phase is the beginning of AROYA's Customer Success Team, our dedicated human layer of cannabis cultivation experts. They ensure your account is fully built out and your facility is ready to receive your hardware.
We take the friction out of implementation so your head grower can stay focused on the plants, not the paperwork.
INSTALL AND GO LIVE
Insight to Intelligence: seamless installation and instant data.
Physical setup designed for commercial agriculture, providing immediate visibility with zero disruption to your active crop cycle.
Physical setup designed for commercial agriculture, providing immediate visibility with zero disruption to your active crop cycle.
Hands-on setup
Once your equipment arrives, we guide you through getting AROYA into the grow. This is where AROYA hardware, our industrial-grade sensor and hardware layer, comes online.
Installing AROYA sensors is remarkably fast and requires minimal technical overhead. We designed the physical and technical setup to reassure your team rather than intimidate them, ensuring there is little to no disruption to your active cultivation rooms.
Precise data observability
The moment our best-in-class AROYA sensors are plugged in, it begins capturing the physical truth of your canopy. This raw data instantly feeds into AROYA's innovative software, the software and platform layer that interprets those readings into actionable direction.
This is the exact moment of seeing what was previously invisible. When your dashboard lights up, you aren’t just looking at abstract numbers - you are getting a high-definition view of your AROYA grow. Data starts flowing immediately, handing your team the exact insights needed to make proactive, daily cultivation decisions.
EXPERT SESSIONS
AROYA Customer Success: Your first AROYA cultivation expert session.
You aren’t just buying a tool, you are gaining a dedicated team of veteran cultivators to help you execute.
You aren’t just buying a tool, you are gaining a dedicated team of veteran cultivators to help you execute.
Expertise on hand
Having the best data in the world only matters if you know exactly how to use it. This is where the AROYA customer success team truly separates us from anyone else in the industry. Nobody else offers this third layer of hands-on human expertise.
Your questions, answered
Shortly after your AROYA cannabis system goes live, you will have your first official call with your dedicated cannabis cultivator consultant. These sessions are fully included in your partnership, not a hidden upsell.
During this kickoff, our veteran cultivators sit down with your team to review your live dashboard. We help you set specific environmental targets, dial in your initial irrigation strategy, and establish the exact parameters needed to get value out of the platform fast.
It is the ultimate “you are in good hands” moment, ensuring your facility translates raw data into immediate, repeatable success.
SOFTWARE FIRST
The cultivators behind the platform.
Our A-Team is backed by decades of commercial cultivation experience in both traditional agriculture and advanced crop steering. They are the reason our clients consistently grow to their highest potential.
Our A-Team is backed by decades of commercial cultivation experience in both traditional agriculture and advanced crop steering. They are the reason our clients consistently grow to their highest potential.
Jason Van Leuven
Head of Customer Success
“The best part of this has to be the personal connections and ‘lightbulb effect’ I see go off when applying science and biology in the garden.”
Background
Deep understanding of crop steering and ag-tech, cultivated through years in the field working alongside the most successful growers in the country.
How I can help
Jason's mission is to teach cannabis cultivators how to grow consistent, high-quality bud empowered by the right technology. He specializes in applying science and biology to everyday garden decisions.
Cian Sullivan
Head of Customer Success
Background
Several years of professional cannabis cultivation experience with a hyper-focus on precision irrigation, HVAC systems, and automated environmental controls.
How I can help
Cian works hands-on with growers to apply data-driven crop steering strategies. He troubleshoots facility systems and turns raw cultivation data into practical, actionable growing decisions.
Pete Steiner
Cultivation Expert
Background
Over 15 years of hands-on cultivation experience across cannabis production and CEA. Holds an MBA from CU Denver, uniquely positioning him to connect cultivation performance with operational efficiency.
How I can help
Pete specializes in plant physiology, irrigation strategy, and data-driven practices. He provides deep insight into how cultivation directly impacts both flower and solventless resin quality.
Liam Spencer
Cultivation Expert
Background
An experienced horticulture professional passionate about plant science and the critical role automation plays in advancing modern commercial cultivation.
How I can help
Liam improves operational workflows by supporting the implementation of advanced technology. He identifies key opportunities to increase yield and applies plant science insights to practical growing strategies.
ONGOING SUCCESS
Living with AROYA: Continuous improvement and dedicated success.
The system gets smarter every cycle, and our Customer Success team stays with you for the long haul.
The system gets smarter every cycle, and our Customer Success team stays with you for the long haul.
AROYA works with you
The relationship does not end once the system is dialed in. Living with AROYA means your platform and your partnership continuously compound over time. AROYA software gets smarter with every single harvest, learning your facility's unique rhythms to tighten your operational guardrails.
Support for your journey
Alongside the software, the AROYA team continues through our dedicated Customer Success service. Ongoing support stays with you, ensuring you always know where to get help and how to keep improving cycle over cycle.
Whether you are expanding your facility, onboarding new team members, or refining a new generative steering strategy, our experts remain available to ensure your daily operations run flawlessly.
LEARN MORE
Accelerate your operational success.
Schedule a demoTop-shelf producers trust our platform, our hardware, and our people to protect their margins.
Ready to see exactly what working with AROYA looks like for your facility?
“Dialing it in and just being able to see every aspect of the rooms and the plants at the same time, it’s helped immensely.”
Orion Santana
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